Official WhatsApp Business API Partner

Every Patient,
Every Message,
Delivered.

Smart WhatsApp API solutions that automate appointments, engage patients, and grow your healthcare practice — completely on autopilot.

✓ No Ban · No Block
✓ Meta Verified
✓ Setup FREE
✓ 1000+ Businesses
📅
Appointment Booked
Dr. Sharma – 22 Jun, 10 AM
📊
Delivery Rate
99.9%
🤖
Chatbot Active
Auto-replying 24 × 7
🏥
City Care Hospital
Online
✓ Verified
🔔 Appointment Confirmed
Dear Mr. Sharma, your appointment with Dr. Priya is confirmed for 22 Jun at 10:00 AM. Please arrive 10 mins early 🙏
10:30 AM
Can I bring my reports from last time?
10:32 AM ✓✓
Yes, please bring all previous records 📋. We'll update your file. See you soon!
10:33 AM
📄 Your lab report is ready. Tap to Download →
2:15 PM
⭐ Free BP Check Camp – 28 June
Join our free health camp on 28 June at Main Branch. Limited slots — book now! 🏥
3:00 PM
1000+
Happy Businesses
50M+
Messages Delivered
99.9%
Delivery Success Rate
24×7
Expert Support
Industries

Built for Every Healthcare Vertical

From 500-bed hospitals to single-chair dental clinics — Swasti fits every scale of care.

🏥
Hospitals & Multi-Speciality
OPD/IPD management, discharge summaries, and automated follow-up flows for high patient volumes.
40% fewer missed appointments
🔬
Diagnostic & Pathology Labs
Instant WhatsApp report delivery, collection reminders, and same-day notifications.
2× faster report turnaround
🏫
Clinics & Polyclinics
Appointment slots, prescription sharing, and automated health camp promotions made effortless.
60% more patient engagement
👁️
Eye Hospitals & Optometry
Vision test reminders, spectacle delivery updates, and post-surgery follow-up message flows.
3× patient retention
🦷
Dental Clinics
6-month cleaning reminders, treatment plan follow-ups, and instant query resolution via chatbot.
50% fewer cancellations
🧬
IVF & Fertility Centers
Sensitive, timely messaging for medication schedules, cycle updates, and consultation reminders.
High-trust secure messaging
💊
Pharmacies & Medical Stores
Prescription refill alerts, order confirmations, and seasonal health product campaign broadcasts.
Repeat revenue uplift
🏠
Home Healthcare Services
Nurse visit scheduling, caregiver check-in notifications, and live status updates to families.
Real-time family updates
🛡️
Health Insurance & TPA
Claims status alerts, policy renewal reminders, and pre-authorization instant notifications.
Faster claim resolution
Transformation

Before & After Swasti

See the real difference that automated, intelligent messaging makes for your practice every single day.

❌ Without Swasti
✕
Missed appointments keep piling up
✕
Leads lost from unanswered calls
✕
Staff spending hours on manual follow-ups
✕
Patients forget discharge instructions
✕
Zero visibility on message delivery
✕
No way to broadcast health camps
✕
Low patient loyalty and poor retention
✕
Revenue leaking through cracks
↓
VS
↓
✅ With Swasti
✓
Automated reminders cut no-shows by 40%
✓
Chatbot captures every lead 24 × 7
✓
Hands-free patient follow-up on autopilot
✓
Reports & instructions on WhatsApp instantly
✓
Real-time delivery receipts and read reports
✓
Broadcast health camps to thousands in one click
✓
Higher retention, loyal patients, 5-star reviews
✓
More visits, higher revenue, less staff stress
How It Works

Messages Travel at Light Speed

From your hospital system to your patient's WhatsApp — through Meta's official, verified cloud API in milliseconds.

🏥
Your Hospital
System
⚡
Swasti
Platform
☁️
WhatsApp
Cloud API
📱
Your
Patient
📋
Pre-Approved Templates
Meta-approved message templates for every use case
🤖
Smart Chatbot
Auto-reply 24×7, handles queries without staff
📢
Bulk Broadcast
Send to thousands of patients in one click
📊
Live Analytics
Real-time delivery, read receipts and reporting
Our Services

Everything You Need to Communicate & Grow

A complete communication stack built for modern healthcare businesses.

📱
Bulk WhatsApp API
Official Business API · Meta Verified
Send unlimited verified WhatsApp messages to your patients without bans or blocks. Your hospital name and logo appear as the sender — building instant trust.
Appointment confirmations & reminders
Lab report instant delivery
OPD/IPD discharge instructions
Health camp & offer broadcasts
🤖
Chatbot & Auto Reply
₹2,500 + GST / month add-on
A 24×7 intelligent chatbot that answers patient queries, books appointments, and qualifies leads — without any human intervention, even at 3 AM.
Keyword-based auto reply flows
Appointment slot booking via chat
FAQ automation for common queries
Lead capture and forwarding
💬
SMS & RCS Services
Multi-channel reach
Reach patients even without WhatsApp. Our SMS and RCS messaging ensures 100% coverage across all mobile users — plain text to rich interactive cards.
Transactional OTP and alerts
Promotional SMS campaigns
Rich RCS cards with images
Delivery reports and analytics
📞
IVR Voice Calls
Automated voice reminders
Automated IVR calls that remind patients of appointments, collect feedback, and run health surveys — in regional languages, at scale, without staff effort.
Automated appointment reminders
Post-visit feedback calls
Regional language support
Missed call lead capture
Activation

What You Need to Get Started

Simple documentation requirements to activate your own Official WhatsApp Business API panel.

📄
Submit Any ONE Document
✓
MSME (Udyam) Registration Certificate
— OR —
✓
GST Registration Certificate
— OR —
✓
Certificate of Incorporation
— OR —
✓
Recent Bank Statement
✅
Mandatory Requirements
✓
Official Website (matching your brand name)
✓
Official Business Email ID
✓
Facebook Login Details
✓
Brand Name (WhatsApp Display Name)
✓
API Number (without WhatsApp installed)
✓
Mobile Number for OTP Verification
Pricing

One Simple Investment

Everything to automate patient communication. Setup is always free.

★ MOST POPULAR · HEALTHCARE PLAN
Bulk WhatsApp Messaging Panel
₹7,500
+ GST  ·  One-time setup fee
📅 Valid till 30th December 2026
✓
Official WhatsApp Business API
✓
Dedicated Support Team
✓
Setup 100% FREE
✓
1 Sample Template Included
✓
Live Training Session
✓
Meta Verified Platform
✓
Unlimited Message Reach
✓
Real-Time Delivery Reports
✓
Your Hospital Name as Sender
✓
No Ban · No Block Guarantee
Additional Usage Charges (pay as you go)
💬 Utility Messages₹0.15 / msg + GST
📢 Marketing Messages₹0.90 / msg + GST
🤖 Chatbot & Auto Reply₹2,500 / month + GST
🔁 Min. Top-up Required₹2,000 + GST
Get Started — Book a Free Demo
Onboarding

Up & Running in 3–5 Days

A guided, hand-held process from payment to your first message. We stay with you at every step.

1
💳
Payment
Complete to get started
2
📝
Fill Form
Submit business details
3
💬
WhatsApp Group
We create a support group
4
📤
Share Docs
Send required documents
5
⚙️
We Set Up
Full config done for you
6
🎓
Live Training
Learn the platform live
7
🚀
Recharge & Go
Top up and start sending
Credentials

Backed by the Best

Official partnerships and government recognition that give you complete confidence.

🏢
Meta Tech PartnerOfficial WhatsApp API Access
✅
WhatsApp OfficialMeta Verified Business Platform
🏛️
MSME RegisteredMinistry of MSME, Govt. of India
🛒
GeM AssociatedGovernment eMarketplace
📰
Featured on DailyhuntNational Media Recognition
🏆
1000+ CustomersSatisfied Businesses Across India
Social Proof

Numbers That Speak

Real results from real healthcare businesses using Swasti across India.

★★★★★
"Swasti transformed how we communicate with patients. Appointment reminders alone cut our no-shows by nearly half. The setup was painless and the team is always available."
🏥
Dr. Ramesh Patnaik
Director, City Multispeciality Hospital, Cuttack
★★★★★
"Lab report delivery used to take 2 days by phone. Now patients get their reports on WhatsApp in minutes. Our patient satisfaction scores have genuinely improved."
🔬
Ms. Priya Nayak
Manager, Odisha Diagnostic Centre
★★★★★
"The chatbot handles 80% of our incoming queries now. Our front desk staff can focus on patients in the clinic rather than answering the same questions over the phone."
🦷
Dr. Anil Mohanty
Owner, Smile Dental Clinic, Bhubaneswar
Policy Notice

Important Policy Points

Please read these before onboarding so there are no surprises later.

1
One-time trial available for 1 user. Then a 6 or 12-month subscription is required to continue.
2
We strictly adhere to Meta, Google and other platform Business Policies and advise all clients to do the same.
3
If your account is flagged or banned due to policy violations, we will not be liable for refunds or compensation.
4
All payments for setup, subscriptions, or services are strictly non-refundable once onboarding has begun.
5
For messaging, a minimum top-up of ₹2,000 + GST is required. Per-message delivery charge for WhatsApp API is ₹0.145.
6
Message delivery charges and platform handling charges are applicable in addition to setup and subscription fees.
7
If all required documents are provided, WhatsApp API setup will be completed in 3–5 business days.
8
A valid website reflecting your brand name is mandatory for WhatsApp API activation. No website = no setup.
9
We create 1 sample template. All additional templates must be created by the customer through the panel.
10
If Meta restricts your account, a re-setup charge of ₹2,000 will apply to restore the API connection.
11
Live training is provided once. Additional 30-min sessions cost ₹1,000 + GST (advance payment, Mon–Fri, 10AM–6PM).
12
For any queries or concerns, post in the dedicated IT support group. Our team responds within 24–48 hours.
Limited Onboarding Slots — Act Now

Ready to Transform Your
Patient Communication?

Join 1000+ healthcare businesses already growing with Swasti Agency.

Plot No. 184/1819, 3rd Floor, Kalyani Nagar, Cuttack, Odisha
Book Your Free Demo